Refund policy
We want you to love your Koforto purchase. If you're not completely satisfied, we're here to help.
Return WindowÂ
You have 30 days from the date of delivery to request a return.
EligibilityÂ
Items must be unworn, unwashed, and in original packaging with all tags attached. Due to hygiene reasons, we cannot accept returns on items that have been worn, washed, or damaged after delivery.
Non-Returnable ItemsÂ
- Worn or washed itemsÂ
- Items without original tagsÂ
- Final sale itemsÂ
Refund ProcessÂ
Once we receive and inspect your return, we will notify you by email. Approved refunds will be processed within 5-7 business days to your original payment method.
Return ShippingÂ
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact UsÂ
support@koforto.com